Frequently Asked Questions
Everything you need to know about our handcrafted hair and body care.
Are Camille Rose products safe for all hair types?
Yes, our products are formulated with natural ingredients designed to nourish all hair textures, ranging from fine waves to tight coils and kinky curls.
How long will it take for my order to ship?
Standard processing takes 3-5 business days. Once shipped, domestic orders typically arrive within 5-7 business days depending on your location.
What is your return policy?
We want you to love your purchase. If you are unsatisfied, we accept returns on unused or lightly used products within 30 days of the delivery date.
Are your products vegan and cruelty-free?
We are proud to be a cruelty-free brand. Most of our products are vegan, utilizing gourmet plant-based ingredients like coconut water, aloe, and almond butter.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select international territories. Shipping costs and delivery times vary by destination.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of placement to request any changes.